Returns and Exchanges

RETURNS

If you are not happy with your purchase, you can return it for a credit note or refund within 14 days of delivery.
The product must be shipped from the customer within 14 working days after the reception of the order and has to arrive to us with all packaging elements including tags and without being washed, altered or used.
In case of return, the shipping costs are the customer’s responsibility.
We return the cost of the product.
Shipping costs (if aplicable) are not refundable.
Please email us before sending the products for an exchange or a return.

EXCHANGES

The product must be shipped from the customer within 14 working days after the reception of the order and has to arrive to us with all packaging elements including tags and without being washed, altered or used.
In case of exchange, the shipping cost for the return of the product is the customer’s responsibility and the shipping costs of the new product is at our expense.
Please email us before sending the products for an exchange or a return.

Due to health regulations garments that are soiled, marked, worn, damaged or laundered will not be accepted.
When returning or exchanging, we recommend choosing a service that is trackable.

*We are extending our exchange policy. You'll have until 10 January 2021 to exchange purchases placed during this December.

In case of any doubt, please contact us through social media or email.

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